Contact Us

Contact Us  

 

Our online enrollment and “My Account” functions are temporarily unavailable at this time. We regret this inconvenience.

If you are looking to enroll, make coverage changes or update your beneficiary designations, paper forms are available on the product option under “My Benefits”. These may be mailed, emailed or faxed to the address on the “Contact Us” tab.

 

Contact Information

Mailing Address: NYL GBS Customer Service Center
Administered by Infosys McCamish Systems, LLC
PO Box 14577
Des Moines, IA 50306-3577
Street Address for
Express Shipment:
NYL GBS Customer Service Center
Administered by Infosys McCamish Systems, LLC
6425 Powers Ferry Rd NW
3rd Floor
Atlanta, GA 30339
ATTN: BPO Admin/Carrier
Call Center:

For all GUL/AD&D inquiries, please call: 1.800.828.3485 (8 AM to 5 PM CST or 9 AM to 6 PM EST.)

If you are calling from Alaska or outside the USA, please call collect: 1.770.690.1500

Fax: 1.877.435.7181

Email: DSM_NYLGBSCustomerSupport@infymccservices.com

Filing a claim: To file a life or accidental death & dismemberment claim, call: 1.800.231.1193