Wherever you are in life, NYL GBS Benefits Guide can help you meet life's challenges.
Our online enrollment and “My Account” functions are temporarily unavailable at this time. We regret this inconvenience.
If you are looking to enroll, make coverage changes or update your beneficiary designations, paper forms are available on the product option under “My Benefits”. These may be mailed, emailed or faxed to the address on the “Contact Us” tab.
New York Life Group Benefit Solutions Benefits Guide (NYL GBS Benefits Guide)
A site for employees of Genesys Cloud Services, LLC. to obtain valuable information about your benefits.
IMPORTANT! THIS WEBSITE WILL NO LONGER BE AVAILABLE AS OF JANUARY 1, 2024!
Effective JANUARY 1, 2024, Genesys will change its insurance contracts with New York Life Group Benefit Solutions. This NYL GBS Benefits Guide website, which includes the advisors and value-added programs that are available today to active Genesys employees, will be shut down on DECEMBER 31, 2023, at 11:59 p.m. EST. Therefore, you will no longer have access to this website.
You may wish to review your current coverage and current Beneficiary Designations in the My Account link on the top right corner of this page.
For coverage information, select the link for the coverage you wish to review.
For Beneficiary Designations, once you select a coverage link, click on ‘Beneficiary Information.'
We encourage you to print current coverage/beneficiary confirmation statements in the My Account link prior to January 1, 2024, for future reference.
Questions? Contact the NYL GBS Customer Service Center at 1.800.828.3485 (9:00 a.m. to 6:00 p.m. ET).
Wherever you are in life, NYL GBS Benefits Guide can help you meet life's challenges.
More than just insurance coverage, Value-added programs at no additional cost to help you and your family improve your health, well-being and sense of security.
Group Universal Life
Accidental Death & Dismemberment